Shipping Policy

Processing time Orders are processed within 1–2 working days of purchase. You'll receive a confirmation email as soon as your order is placed.

Delivery estimates Velvara dispatches through a fulfilment partner. Typical UK delivery is 4–8 working days from dispatch. Delivery to other countries may take longer depending on the destination and customs processing.

These are estimates, not guarantees — occasional delays can occur within courier networks beyond our control.

Tracking Once your order ships, you'll receive a tracking number by email so you can follow it to your door.

Delivery costs Standard UK delivery is free on every order, with no minimum spend. UK express delivery is £2.99. Delivery to the EU is £9.99, and to the other countries we ship to it is £18.99. The exact rate for your address, and any taxes, are shown at checkout before you pay.

Order issues If your order hasn't arrived within the estimated window, or you have any concerns, email boetaverleg@gmail.com and we'll look into it right away.